Frequently Asked Questions

Contact
Phone: 818.642.3960
Fax: 818.352.9426
Hours: 9am – 4pm Pacific M-F
E-mail: info@thebabychicboutique.com

Payment Options:
Visa - MasterCard

Paypal

Return Policy
If you are not completely satisfied with your purchase from TheBabyChicBoutique.com, we will gladly exchange or refund your money on most unused items within 14 days of purchase.  All returned/exchanged items must be kept in their original condition, original packaging and with tags attached. Sorry, but custom orders, sale items are non-returnable/refundable.

Shipping charges are not refundable. If you received free shipping, our shipping and handling costs will be deducted from your refund. Please include the original copy of your sales receipt. If you do not, we will be unable to process your return. Returns can only be credited back to the credit card used to make the original purchase at TheBabyChicBoutique.com.

All returns should be sent to:

The Baby Chic Boutique

Returns Department

(email us for mailing information and authorization)

Credit or shipments will be processed within 14 days after item is received. You will receive a notification by email to the email address on file at the time the credit or exchange is processed.
Please note that you should always insure your package and get a tracking number before returning items.

Sales Tax: 9.75% Sales Tax will be charged only within California. If your shipment is going outside of California, we will not charge sales tax.

Security and Privacy:
We value your privacy! All information submitted to TheBabyChicBoutique.com is kept confidential. No personal information is sold, shared or distributed.

Shipping: We ship within the continental US via UPS or USPS.

As a general rule we do not ship internationally. We can make exceptions, but please email us first with your order request and for information on shipping costs..

Tracking Your Order: You will be notified by email once your order is shipped.